Support (Usoone)
To report a bug, ask a question, or make a request, please contact us using the method below.
How to contact us
Email: [email protected]
Including the following information helps us respond faster:
- Your device (e.g. iPhone 14) and iOS version
- The app version (visible in the Settings screen)
- What happened, and steps to reproduce it
Frequently Asked Questions
Can every puzzle be solved without guessing?
Yes. Every puzzle is made so that it can be solved to the end by logic alone. If you get stuck, a hint shows you the next step.
Is my name shown on the leaderboard?
No. We do not collect names or email addresses; on the leaderboard you are shown as a short anonymous tag. Ranked matches played offline are not reflected on the leaderboard.
Can I remove the ads?
You can hide ads by purchasing "Remove Ads" from the Settings screen. If you get a new device, you can restore your purchase from "Restore Purchase."
Sometimes a puzzle doesn't generate
In rare cases, generation can take longer depending on your device's current load. If this doesn't resolve itself, please contact us using the address above.